What are your return and refund policies?
Before returning any garment, please email us.
Clergy Image shirts are not pre-made, off-the-shelf designs, rather they are semi-custom, where you choose the Collar style, Sleeve, and Shirt/Dress length. If your garment doesn’t fit, you can return it within 60 days, and we will exchange it or alter it as needed. We would prefer you send the garments back to us to make alterations instead of doing them yourself or having them done elsewhere. This means we can make notes about the changes for future garments.
If the mistake is ours, we will email you a Return Shipping Label and, in most cases, provide alterations free of charge. If you have not provided all the measurements we have requested or provided inaccurate measurements and your garment does not fit, we will exchange it or alter it as needed. However, you will be responsible for return shipping, alterations and shipping back to you.
You may return garments for a full refund, provided they are not worn. If the garments have been worn, you may return them within 60 days for a credit of 50% of the purchase price. Returns that have been worn will be donated to seminaries for new seminarians in need of garments free of charge.